Referral & Authorization Specialist

Trio Rehabilitation & Wellness is seeking a Referral & Authorization Specialist to support patient intake, insurance verification, and prior authorizations for therapy services. This role is primarily remote with occasional in-clinic work. The use of an AI assistant is in place. 

Responsibilities include:

• Reviewing physician referrals for accuracy (diagnosis codes, patient demographics, insurance information)

• Verifying insurance benefits and obtaining prior authorizations

• Using insurance portals such as Availity, CGS, CMS, BCBS, etc.

• Ensuring insurance cards and required documentation are collected

• Communicating with referring offices and insurance companies as needed

• Assisting with insurance and patient accounts receivable (A/R) follow-up

Qualifications:

• Experience with medical referrals, authorizations, or insurance verification

• Familiarity with insurance portals 

• Strong attention to detail and organizational skills

• Ability to work independently in a remote environment

• Healthcare or therapy clinic experience preferred

This position helps ensure patients begin therapy without delays while supporting efficient clinic operations.

If interested, please submit your resume to info@triorehab.com