Client Intake Specialist

Provisions Food Pantry is Hiring a V.I.P.
Could it be you?
Join Our Team as a Client Specialist!

Provisions Outreach is looking for a compassionate and skilled individual to fill our Client Specialist position. This role is vital to our mission of serving families in need with care and respect.

What We’re Looking For:
We need someone who is:

1. Fluent in Spanish and English – This is essential to effectively support our diverse client base.
2. Comfortable with technology – While you don’t need to be an expert, you should be able to navigate email, the internet, and data entry, and learn our simple software with training.
3. Passionate about serving others – You understand and embrace our mission to provide nonjudgmental support to families facing challenges. Experience with nonprofit organizations (as a client or volunteer) is a plus but not required.
4. Outgoing and approachable – You’ll interact with clients daily, so being personable and able to communicate easily with people from all walks of life is key.

Position Details:

• Hours: Approximately 23 hours per week (Tuesday, Wednesday, Thursday).
  • Tuesdays: 9:30 a.m. – 6:30 p.m.
  • Wednesdays & Thursdays: 8:45 a.m. – 3:30 p.m.
  • Weekends are always free!
• Pay: Competitive and based on skills and experience.
• Responsibilities:
  • Greet and check in clients (including intake for new clients).
  • Answer phones, assist with inquiries about our services and volunteer opportunities.
  • Provide resource information to clients (training provided).
  • Handle clerical tasks such as data entry, correspondence, and keeping the office organized.
  • Be the welcoming “face” of Provisions for all who walk through our doors.

How to Apply:
If you’re interested and meet the criteria, we’d love to hear from you! Please email us at INFO@PROVISIONSOUTREACH.ORG with:

• A simple resume (it doesn’t need to be fancy).
• Your name, address, phone number, and email.
• A brief note about your interest and relevant experience. Sharing a personal connection to nonprofit work is welcome but not required.

We look forward to finding the right person to join our team and help us make a difference!

Thank you! We need to fill this position as soon as possible. For more information about Provisions food pantry, visit our website at provisionsoutreach.org